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Overview
3 years in product design, the last 3 at Twilio, where I work on the enterprise team. Cut support tickets about enterprise by 20% with clearer copy and states. Brought the enterprise flows to WCAG 2.2 AA. Most at home with Figma and data visualisation. Coffee nerd.
Good reasons to reach out
- Questions about B2B dashboards
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- Offshore staffing offers
- Logo contests
- Generic networking requests
Prefers short, specific messages
Skills
data visualisationFigmainformation architecture
Experience
- Product DesignerOct 2023 - PresentTwilio · 3 yr 1 mo · Full-time · San Francisco, CA
- Shipped the enterprise redesign that lifted task completion 30%.
- Built a component library 83 engineers ship with every day.
- Brought the enterprise flows to WCAG 2.2 AA.
Projects
B2B dashboards benchmark
2025Reproducible benchmarks comparing data visualisation and information architecture on real workloads.
References
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Education
- Harvard UniversityAB, Industrial Design2019 - 2023
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