Lekshmi Uma Varghese

Overview

Based in Chennai. I lead B2B dashboards at Goldman Sachs. Cut support tickets about enterprise by 26% with clearer copy and states. Shipped the enterprise redesign that lifted task completion 24%. Most at home with Figma and information architecture. Open-source contributor on weekends.

Experience

1. Design Manager

   Jul 2024 - Present
   Goldman Sachs · 2 yr 4 mo · Full-time · Chennai, India
   • Cut support tickets about enterprise by 28% with clearer copy and states.
   • Shipped the enterprise redesign that lifted task completion 17%.
2. UX Researcher

   Jul 2022 - Jul 2024
   Amazon · 2 yr · Full-time · Chennai, India
   • Built a component library 80 engineers ship with every day.
3. Senior Product Designer

   Feb 2021 - Jul 2022
   Qualcomm · 1 yr 5 mo · Full-time · Chennai, India
   • Cut support tickets about enterprise by 40% with clearer copy and states.
   • Ran 90 usability sessions and turned them into a research repository.
4. Product Designer

   Apr 2019 - Feb 2021
   Swiggy · 1 yr 10 mo · Full-time · Chennai, India
   • Built a component library 66 engineers ship with every day.
5. Product Designer

   Oct 2015 - Apr 2019
   Boston Consulting Group · 3 yr 6 mo · Full-time · Chennai, India
   • Shipped the enterprise redesign that lifted task completion 38%.
   • Cut support tickets about enterprise by 43% with clearer copy and states.

Projects

No references yet.

Education

1. VIT Vellore

   B.Tech, Interaction Design
   2010 - 2014