Lily Wallace

S

Head of Design at Pillar Commerce · forms, Figma

Pillar Commerce
Pittsburgh, PA · ET (UTC-5)
10+ years experience
University of Pennsylvania
English
Messaging unavailable

Overview

Based in Pittsburgh. I lead fintech UX at Pillar Commerce. Shipped the money movement redesign that lifted task completion 27%. Brought the money movement flows to WCAG 2.2 AA. Most at home with interaction design and Figma. Former debater; now I argue with spreadsheets.

Good reasons to reach out
  • Questions about fintech UX
Please don't message about
  • SEO and link-building offers
  • Agency or outsourcing pitches
  • Generic networking requests

Slower in the last week of each quarter

Skills
interaction designtrustformsFigma

Experience

  1. Head of Design
    Apr 2024 - Present
    Pillar Commerce · 2 yr 6 mo · Full-time · Pittsburgh, PA
    • Built a component library 36 engineers ship with every day.
    • Cut support tickets about money movement by 40% with clearer copy and states.
  2. Product Designer
    Oct 2020 - Apr 2024
    Lockheed Martin · 3 yr 6 mo · Full-time · Pittsburgh, PA
    • Built a component library 58 engineers ship with every day.
  3. UX Researcher
    Aug 2017 - Oct 2020
    Intuit · 3 yr 2 mo · Full-time · Pittsburgh, PA
    • Ran 33 usability sessions and turned them into a research repository.
    • Built a component library 49 engineers ship with every day.
  4. Product Designer
    Oct 2016 - Aug 2017
    Netflix · 10 mo · Full-time · Pittsburgh, PA
    • Cut support tickets about money movement by 30% with clearer copy and states.

References

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Education

  1. University of Pennsylvania
    BS, Human-Computer Interaction
    2011 - 2015

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