Lokesh Vasudevan

Implementation Lead at Cobalt Labs | ex-BigBasket

Cobalt Labs

Hyderabad, India · IST (UTC+5:30)

5+ years experience

NID Ahmedabad

English, Hindi, Telugu

Messaging unavailable

Overview

I've spent 5 years on enterprise onboarding - first at BigBasket, now at Cobalt Labs. Onboarded 88 enterprise customers. Previously at BigBasket. I coach a junior basketball team.

Good reasons to reach out

Working sessions on Gainsight
Thoughtful intros to people in my field

Please don't message about

Courses and coaching offers
Agency or outsourcing pitches

Replies within two days

Skills

Gainsightproject managementimplementationAPIs

Experience

Implementation Lead
Dec 2024 - Present
Cobalt Labs · 1 yr 10 mo · Full-time · Hyderabad, India
- Onboarded 83 enterprise customers.
- Cut churn on the onboarding book from 15% to 4%.
Customer Success Manager
Oct 2021 - Dec 2024
BigBasket · 3 yr 2 mo · Full-time · Hyderabad, India
- Cut churn on the onboarding book from 12% to 4%.

References

No references yet.

Education

NID Ahmedabad
B.Des, Communications
2016 - 2020

Details

Compensation expectations

What they are targeting for their next role.

Visible to connections

Direct contact details

Direct email and a scheduling link.