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Lorena Valenzuela

Head of Design at Relay Bio · B2B dashboards

Works at: Relay Bio
Location: Santiago, Chile · CLT (UTC-4)
Experience: 12+ years experience
Education: Universidad de Buenos Aires
Languages: English, Spanish

Hiring

Message Connect

Overview

I've spent 14 years on B2B dashboards - first at Meta, now at Relay Bio. Cut support tickets about enterprise by 26% with clearer copy and states. Shipped the enterprise redesign that lifted task completion 12%. Before that: EY and América Móvil. I play football every Sunday.

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Candidates for the role I'm hiring for
Working sessions on data visualisation
Second opinions on Figma decisions
Speaking or podcast invitations

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Logo contests
SEO and link-building offers
Unpaid design tests

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Skills

data visualisationFigmainformation architecture

HiringHiring for a role

closes in 3 months

Hiring a senior ux researcher for the enterprise team - Santiago

Role: Senior ux researcher
Level: Senior
Type: Full-time
Work mode: Remote within country
Compensation: $160k-$214k + equity
Team: Enterprise, 6 people
Start: This quarter
Must have: Production experience with information architecture Production experience with data visualisation Comfort with ambiguity
Process: Intro call, technical deep dive, team chat

Comp R$19k-R$50k a month. One technical chat and a paid trial day. Message me with one thing you shipped that you're proud of.

Santiago, Chileinformation architecturedata visualisationfigma

Open

Experience

Head of Design
May 2026 - Present
Relay Bio · 6 mo · Full-time · Santiago, Chile
- Cut support tickets about enterprise by 55% with clearer copy and states.
- Shipped the enterprise redesign that lifted task completion 21%.
- Ran 93 usability sessions and turned them into a research repository.
Director of Design
Nov 2022 - May 2026
EY · 3 yr 6 mo · Contract · Santiago, Chile
- Brought the enterprise flows to WCAG 2.2 AA.
- Cut support tickets about enterprise by 27% with clearer copy and states.
Staff Product Designer
Sep 2020 - Nov 2022
América Móvil · 2 yr 2 mo · Full-time · Santiago, Chile
- Ran 67 usability sessions and turned them into a research repository.
- Shipped the enterprise redesign that lifted task completion 26%.
UX Researcher
Apr 2017 - Sep 2020
Ambev · 3 yr 5 mo · Full-time · Santiago, Chile
- Cut support tickets about enterprise by 30% with clearer copy and states.
- Shipped the enterprise redesign that lifted task completion 35%.
Product Designer
Aug 2014 - Apr 2017
Meta · 2 yr 8 mo · Full-time · Santiago, Chile
- Brought the enterprise flows to WCAG 2.2 AA.
- Cut support tickets about enterprise by 46% with clearer copy and states.

Projects

Open-source data visualisation toolkit

2024

A small library for B2B dashboards that 604 developers star on GitHub.

References

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Education

Universidad de Buenos Aires
Licenciatura, Architecture
2008 - 2012

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Lorena Valenzuela

Overview

Hiring a senior ux researcher for the enterprise team - Santiago

Experience

Projects

References

Education

Details

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