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Meera Shreya Kapoor

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Director of Product at ServiceNow · SQL, experimentation

Works at
ServiceNow
Location
Austin, TX · CT (UTC-6)
Experience
11+ years experience
Education
Harvard Business School
Languages
English

Overview

13 years in product management, the last 1 at ServiceNow, where I lead the growth team. Ran 105 customer interviews before writing the first spec. Before that: Reddit and Qualcomm. Volunteer coding coach for school students.

Good reasons to reach out
  • Working sessions on growth
  • Second opinions on experimentation decisions
  • Thoughtful intros to people in my field
Please don't message about
  • Sales demos
  • Offshore staffing offers
  • Generic networking requests

Slower in the last week of each quarter

Skills
experimentationuser researchlifecycleSQLgrowth

Experience

  1. Director of Product
    Jan 2026 - Present
    ServiceNow · 10 mo · Full-time · Austin, TX
    • Killed 7 features nobody used and shipped the 3 that customers asked for.
    • Grew growth revenue from $8 million to $44 million ARR.
    • Cut time-to-first-value for new growth customers from 11 days to 1.
  2. Group Product Manager
    Dec 2022 - Jan 2026
    Reddit · 3 yr 1 mo · Full-time · Austin, TX
    • Killed 3 features nobody used and shipped the 4 that customers asked for.
  3. Product Manager
    Sep 2020 - Dec 2022
    Qualcomm · 2 yr 3 mo · Full-time · Austin, TX
    • Took growth activation from 30% to 55% in three quarters.
  4. Associate Product Manager
    Apr 2017 - Sep 2020
    Pfizer · 3 yr 5 mo · Full-time · Austin, TX
    • Cut time-to-first-value for new growth customers from 9 days to 1.
  5. Associate Product Manager
    Nov 2015 - Apr 2017
    Visa · 1 yr 5 mo · Full-time · Austin, TX
    • Launched the growth product in 6 markets.
    • Took growth activation from 22% to 44% in three quarters.

Projects

Conference talk: lessons from growth
2025

What went wrong and what worked while scaling onboarding and activation.

References

No references yet.

Education

  1. Harvard Business School
    MBA, Business Administration
    2014 - 2016
  2. Penn State
    BS, Engineering
    2009 - 2013

Details

Compensation expectations
What they are targeting for their next role.
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Direct contact details
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