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Overview
I've spent 12 years on B2B dashboards - first at HubSpot, now at Nvidia. Cut support tickets about enterprise by 24% with clearer copy and states. Ran 133 usability sessions and turned them into a research repository. Before that: Wayfair and Boeing. Most at home with Figma and information architecture.
Good reasons to reach out
- Questions about B2B dashboards
- Working sessions on information architecture
- Thoughtful intros to people in my field
Please don't message about
- Agency or outsourcing pitches
- Crypto token projects
Checks messages twice a week
Skills
interviewsdata visualisationFigmainformation architecture
Experience
- Design ManagerMay 2023 - PresentNvidia · 3 yr 6 mo · Full-time · Raleigh, NC
- Shipped the enterprise redesign that lifted task completion 29%.
- Cut support tickets about enterprise by 27% with clearer copy and states.
- Built a component library 48 engineers ship with every day.
- UX ResearcherMay 2021 - May 2023Wayfair · 2 yr · Full-time · Raleigh, NC
- Shipped the enterprise redesign that lifted task completion 16%.
- Built a component library 83 engineers ship with every day.
- UX ResearcherFeb 2018 - May 2021Boeing · 3 yr 3 mo · Full-time · Raleigh, NC
- Brought the enterprise flows to WCAG 2.2 AA.
- Product DesignerOct 2014 - Feb 2018HubSpot · 3 yr 4 mo · Full-time · Raleigh, NC
- Built a component library 42 engineers ship with every day.
Projects
Open-source interviews toolkit
2024A small library for B2B dashboards that 735 developers star on GitHub.
Side project: a budgeting app
2022Built with interviews and data visualisation. 3287 people used it last year.
References
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Education
- Virginia TechBS, Interaction Design2009 - 2013
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