Nasser Hijazi

S

Senior Customer Success Manager at Teva · renewals, expansion

Teva
Abu Dhabi, UAE · GST (UTC+4)
4+ years experience
Technion
English, Arabic
Messaging unavailable

Overview

Based in Abu Dhabi. I work on account management at Teva. Cut churn on the accounts book from 17% to 3%. Trail runner and occasional climber.

Good reasons to reach out
  • Questions about account management
  • Speaking or podcast invitations
  • Working sessions on QBRs
Please don't message about
  • Agency or outsourcing pitches
  • Unpaid work or spec projects

Replies on weekends

Skills
churn reductionQBRsexpansionaccount managementrenewals

Experience

  1. Senior Customer Success Manager
    Feb 2025 - Present
    Teva · 1 yr 8 mo · Contract · Abu Dhabi, UAE
    • Cut churn on the accounts book from 18% to 5%.
    • Onboarded 85 enterprise customers.
  2. Customer Success Manager
    Jan 2023 - Feb 2025
    Standard Chartered · 2 yr 1 mo · Full-time · Abu Dhabi, UAE
    • Cut churn on the accounts book from 15% to 3%.

References

No references yet.

Education

  1. Technion
    BSc, Business Administration
    2018 - 2022

Details

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