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Neha Meera Krishnan

Sample profile

Director of Design at JPMorgan Chase · usability testing, synthesis

Works at
JPMorgan Chase
Location
Denver, CO · MT (UTC-7)
Experience
11+ years experience
Education
Boston University
Languages
English
Co-founderAdvising
Message Connect

Overview

I lead user research at JPMorgan Chase in Denver. Shipped the research redesign that lifted task completion 30%. Most at home with interviews and synthesis. I read too many books about cities.

Good reasons to reach out
  • People who want to build this with me
  • Advice on user research
  • Speaking or podcast invitations
Please don't message about
  • Offshore staffing offers
  • Logo contests
  • SEO and link-building offers

Best reached early in the week

Skills
synthesisuser researchFigmausability testinginterviews
Co-founderLooking for a co-founder
closes in 3 months

Need an ML-focused co-founder: invoice financing in the US

The idea
Need an ML-focused co-founder: invoice financing in the US
Stage
Prototype
I bring
10 years in user research
Looking for
Commercial co-founder who has sold to enterprises
Commitment
Part-time to start
Location
Denver or remote

I bring 21 years of user research (currently JPMorgan Chase). Ideally you've run operations in MENA. Pre-product, some customer interviews done.

Denver, COuser researchinterviewssynthesis
Open
AdvisingOpen to advising
closes in 3 months

Office hours for engineers learning design: user research and Figma

Topics
user research, interviews, synthesis
Format
Office hours
Terms
Free for early founders
Capacity
A few async reviews a month
Best for
Seed to Series A teams

21 years of user research. Can review plans, decks and hiring loops.

Denver, CO · remote OKsynthesisuser researchinterviews
Open

Experience

  1. Director of Design
    Feb 2023 - Present
    JPMorgan Chase · 3 yr 9 mo · Full-time · Denver, CO
    • Ran 32 usability sessions and turned them into a research repository.
    • Brought the research flows to WCAG 2.2 AA.
    • Built a component library 50 engineers ship with every day.
  2. Product Designer
    Dec 2021 - Feb 2023
    Visa · 1 yr 2 mo · Full-time · Denver, CO
    • Shipped the research redesign that lifted task completion 32%.
    • Ran 108 usability sessions and turned them into a research repository.
  3. Product Designer
    Apr 2020 - Oct 2021
    Workday · 1 yr 6 mo · Full-time · Denver, CO
    • Built a component library 68 engineers ship with every day.
    • Ran 59 usability sessions and turned them into a research repository.
  4. UX Researcher
    Aug 2018 - Apr 2020
    Bain & Company · 1 yr 8 mo · Full-time · Denver, CO
    • Built a component library 72 engineers ship with every day.
    • Brought the research flows to WCAG 2.2 AA.
  5. Staff Product Designer
    May 2016 - Jul 2018
    Chewy · 2 yr 2 mo · Full-time · Denver, CO
    • Built a component library 51 engineers ship with every day.

References

No references yet.

Education

  1. Boston University
    BS, Psychology
    2001 - 2005

Details

Compensation expectations
What they are targeting for their next role.
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Direct contact details
Direct email and a scheduling link.
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