Ngaio Moana

Overview

28 years in product management, the last 4 at Quill Works, where I lead the creator team. Grew creator revenue from $8 million to $49 million ARR. Before that: NAB and Mastercard. Most at home with content and mobile. I write short fiction no one reads.

Prefers short, specific messages

Experience

1. Chief Product Officer

   Feb 2023 - Present
   Quill Works · 3 yr 8 mo · Full-time · Melbourne, Australia
   • Grew creator revenue from $3 million to $39 million ARR.
   • Took creator activation from 21% to 54% in three quarters.
   • Ran 89 customer interviews before writing the first spec.
2. Senior Product Manager

   Mar 2021 - Feb 2023
   NAB · 1 yr 11 mo · Full-time · Melbourne, Australia
   • Launched the creator product in 11 markets.
   • Cut time-to-first-value for new creator customers from 14 days to 4.
3. Principal Product Manager

   Dec 2017 - Feb 2021
   Mastercard · 3 yr 2 mo · Full-time · Melbourne, Australia
   • Sit on 2 boards.
   • Backed 45 founders at pre-seed and seed.
4. Product Manager

   Jan 2016 - Nov 2017
   Amazon · 1 yr 10 mo · Full-time · Melbourne, Australia
   • Launched the creator product in 9 markets.
5. Group Product Manager

   Feb 2014 - Jan 2016
   Alibaba Group · 1 yr 11 mo · Full-time · Melbourne, Australia
   • Grew creator revenue from $8 million to $24 million ARR.

Projects

No references yet.

Education

1. Nanyang Technological University

   BEng, Design
   1994 - 1998