Pallavi Divya Thampi

Overview

13 years in software engineering, the last 2 at Infosys, where I lead the ML platform team. Grew the ML platform team from 3 to 36 engineers. Brought on-call pages for ML platform down from 26 a week to 4. Big believer in written communication.

Experience

1. Senior Engineering Manager

   Aug 2024 - Present
   Infosys · 2 yr 2 mo · Full-time · Bengaluru, India
   • Moved 78% of ML platform traffic off a legacy monolith without a customer-facing incident.
   • Wrote the feature stores service that now handles 57 million requests a day.
2. Senior ML Engineer

   Jul 2021 - Aug 2024
   Postman · 3 yr 1 mo · Full-time · Bengaluru, India
   • Built the recommendations models now used in 8 product decisions a quarter.
3. ML Engineer

   Jan 2019 - Jul 2021
   Wipro · 2 yr 6 mo · Full-time · Bengaluru, India
   • Moved the homepage from rules to a learned ranker.
4. ML Engineer

   Jul 2015 - Jan 2019
   Deloitte · 3 yr 6 mo · Full-time · Bengaluru, India
   • Taught SQL to 139 non-analysts.
   • Shipped a ranking change that increased conversion 4.9%.
5. ML Engineer

   Jan 2014 - Jul 2015
   Bosch · 1 yr 6 mo · Full-time · Bengaluru, India
   • Replaced 98 hand-built dashboards with one metrics layer people trust.
   • Moved the homepage from rules to a learned ranker.

No references yet.

Education

1. Symbiosis International University

   BBA, Information Technology
   2008 - 2012