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Patrick Henry Cheng

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Design Manager at JPMorgan Chase · B2B dashboards · Figma, information architecture

Works at
JPMorgan Chase
Location
Los Angeles, CA · PT (UTC-8)
Experience
13+ years experience
Education
University of Pennsylvania
Languages
English, Spanish
Co-founder
Message Connect

Overview

I've spent 13 years on B2B dashboards - first at MongoDB, now at JPMorgan Chase. Shipped the enterprise redesign that lifted task completion 16%.

Good reasons to reach out
  • People who want to build this with me
  • Questions about B2B dashboards
Please don't message about
  • SEO and link-building offers
  • Unpaid work or spec projects

Answers in batches on Fridays

Skills
usability testingFigmainformation architecturedata visualisation
Co-founderLooking for a co-founder
closes in 3 months

Looking for a commercial co-founder for insurance claims for schools in tier-2 cities

The idea
Insurance claims for schools in tier-2 cities
Stage
Customer interviews
I bring
9 years in B2B dashboards
Looking for
Operator who has scaled a team
Commitment
Full-time now
Location
Los Angeles or remote

I bring 13 years of B2B dashboards (currently JPMorgan Chase). Ideally you've built ML systems in production. Incorporated, self-funded so far.

Los Angeles, CAfigmainformation architecturedata visualisation
Open

Experience

  1. Design Manager
    Aug 2023 - Present
    JPMorgan Chase · 3 yr 3 mo · Full-time · Los Angeles, CA
    • Ran 115 usability sessions and turned them into a research repository.
    • Cut support tickets about enterprise by 55% with clearer copy and states.
    • Shipped the enterprise redesign that lifted task completion 13%.
  2. UX Researcher
    Mar 2020 - Aug 2023
    Intuit · 3 yr 5 mo · Contract · Los Angeles, CA
    • Built a component library 27 engineers ship with every day.
    • Shipped the enterprise redesign that lifted task completion 14%.
  3. UX Researcher
    Aug 2017 - Mar 2020
    Nvidia · 2 yr 7 mo · Full-time · Los Angeles, CA
    • Built a component library 59 engineers ship with every day.
    • Brought the enterprise flows to WCAG 2.2 AA.
  4. Product Designer
    Oct 2013 - Aug 2017
    MongoDB · 3 yr 10 mo · Full-time · Los Angeles, CA
    • Shipped the enterprise redesign that lifted task completion 36%.

References

No references yet.

Education

  1. University of Pennsylvania
    BS, Industrial Design
    2008 - 2012

Details

Compensation expectations
What they are targeting for their next role.
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Direct contact details
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