Paul OBrien

Overview

I've spent 10 years on supply chain - first at Bain & Company, now at Spindle HQ. Launched operations in 16 cities. Cut cost per order by 33% with routing and staffing changes. Before that: Workday and PwC. Cyclist - trying to do a century this year.

Experience

1. Chief of Staff

   Apr 2026 - Present
   Spindle HQ · 6 mo · Full-time · New York, NY
   • Rebuilt the planning process the company still runs every quarter.
   • Cut cost per order by 17% with routing and staffing changes.
   • Brought support first-response time from 10 hours to under 1.
2. Operations Associate

   Sep 2024 - Mar 2026
   Workday · 1 yr 6 mo · Full-time · New York, NY
   • Built the privacy programme for launches in 27 countries.
   • Negotiated 146 commercial agreements a year.
3. Operations Manager

   Feb 2021 - May 2024
   PwC · 3 yr 3 mo · Full-time · New York, NY
   • Cut cost per order by 29% with routing and staffing changes.
   • Launched operations in 23 cities.
4. Operations Associate

   Jul 2017 - Feb 2021
   Visa · 3 yr 7 mo · Full-time · New York, NY
   • Secured 6 payments licences.
   • Negotiated 211 commercial agreements a year.
5. Operations Associate

   Oct 2016 - Jul 2017
   Bain & Company · 9 mo · Full-time · New York, NY
   • Negotiated 391 commercial agreements a year.

No references yet.

Education

1. Rice University

   BA, Industrial Engineering
   2011 - 2015