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Overview
Currently at Manulife, where I work on user research. Ran 115 usability sessions and turned them into a research repository. Cut support tickets about research by 34% with clearer copy and states. Previously at Electronic Arts. Most at home with interviews and synthesis.
Good reasons to reach out
- Working sessions on interviews
Please don't message about
- SEO and link-building offers
- Offshore staffing offers
Answers in batches on Fridays
Skills
user researchinterviewsusability testingsynthesis
Experience
- UX ResearcherFeb 2026 - PresentManulife · 9 mo · Full-time · Montreal, QC
- Built a component library 24 engineers ship with every day.
- Brought the research flows to WCAG 2.2 AA.
- Product DesignerOct 2024 - Feb 2026Electronic Arts · 1 yr 4 mo · Full-time · Montreal, QC
- Ran 56 usability sessions and turned them into a research repository.
- Brought the research flows to WCAG 2.2 AA.
Projects
Open-source usability testing toolkit
2023A small library for user research that 265 developers star on GitHub.
Conference talk: lessons from research
2022What went wrong and what worked while scaling user research.
References
No references yet.
Education
- Concordia UniversityBEng, Human-Computer Interaction2020 - 2024
Details
Compensation expectations
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