Radha Varma
SProduct Designer at Larch Ops · Service design
- Larch Ops
- Bengaluru, India · IST (UTC+5:30)
- 2+ years experience
- IIT Kanpur
- English, Hindi, Kannada
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Overview
I've spent 2 years on service design, now at Larch Ops. Ran 69 usability sessions and turned them into a research repository. Most at home with operations and workshops. I tinker with 3D printers.
Good reasons to reach out
- Questions about service design
- Second opinions on workshops decisions
Please don't message about
- Crypto token projects
- Unpaid work or spec projects
- Unpaid design tests
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Skills
journey mappingservice designoperationsworkshops
Experience
- Product DesignerMar 2025 - PresentLarch Ops · 1 yr 7 mo · Full-time · Bengaluru, India
- Shipped the service design redesign that lifted task completion 33%.
- Ran 44 usability sessions and turned them into a research repository.
- Cut support tickets about service design by 39% with clearer copy and states.
References
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Education
- IIT KanpurB.Tech, Visual Communication2019 - 2023
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