Richard Reid

S

Site Reliability Engineer, AT&T - incident response · Go · Prometheus

AT&T
San Francisco, CA · PT (UTC-8)
2+ years experience
Arizona State University
English
Messaging unavailable

Overview

Currently at AT&T, where I work on cloud infrastructure. Wrote the incident response service that now handles 53 million requests a day. Cut p99 latency on the infrastructure services from 404ms to 68ms. Most at home with Kubernetes and Go. Outside work: long runs and longer podcasts.

Good reasons to reach out
  • Questions about cloud infrastructure
  • Second opinions on Linux decisions
Please don't message about
  • Unpaid work or spec projects
  • Courses and coaching offers

Travels often; replies within 48 hours

Skills
AWSTerraformPrometheusKubernetesincident responseGoLinux

Experience

  1. Site Reliability Engineer
    Nov 2025 - Present
    AT&T · 11 mo · Full-time · San Francisco, CA
    • Shipped 7 launches on the infrastructure team without a rollback.
    • Moved 60% of infrastructure traffic off a legacy monolith without a customer-facing incident.
    • Reduced cloud spend on infrastructure by 44% in two quarters.
  2. Site Reliability Engineer
    Oct 2024 - Nov 2025
    Johnson & Johnson · 1 yr 1 mo · Full-time · San Francisco, CA
    • Wrote the Linux service that now handles 23 million requests a day.
    • Shipped a rewrite that took build times from 40 minutes to under 2.

References

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Education

  1. Arizona State University
    BS, Computer Science
    2020 - 2024

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