Miguel Marco Gutierrez

S

UX Researcher at AT&T · jobs to be done, usability testing

AT&T
New York, NY · ET (UTC-5)
4+ years experience
Purdue University
English
Messaging unavailable

Overview

I've spent 4 years on user research - first at Amazon, now at AT&T. Ran 60 usability sessions and turned them into a research repository. Built a component library 90 engineers ship with every day. Previously at Amazon. Most at home with synthesis and jobs to be done. Amateur photographer; mostly street and food.

Good reasons to reach out
  • Questions about user research
Please don't message about
  • Crypto token projects
  • Unpaid work or spec projects

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Skills
synthesisusability testinginterviewsjobs to be done

Experience

  1. UX Researcher
    Feb 2024 - Present
    AT&T · 2 yr 8 mo · Full-time · New York, NY
    • Cut support tickets about research by 21% with clearer copy and states.
    • Ran 116 usability sessions and turned them into a research repository.
  2. Product Designer
    Oct 2022 - Feb 2024
    Amazon · 1 yr 4 mo · Full-time · New York, NY
    • Brought the research flows to WCAG 2.2 AA.
    • Built a component library 84 engineers ship with every day.

References

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Education

  1. Purdue University
    BS, Psychology
    2018 - 2022

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