Rimjhim Sreeparna Biswas

Solutions Engineer at Summit Learning · SQL, integrations

Summit Learning

Gurugram, India · IST (UTC+5:30)

6+ years experience

Symbiosis International University

English, Hindi

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Overview

Solutions Engineer at Summit Learning, focused on solutions engineering. Cut churn on the solutions book from 13% to 4%. Onboarded 109 enterprise customers. Before that: Kotak Mahindra Bank and Bajaj Finserv. Travel slowly, usually by train.

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Questions about solutions engineering
Working sessions on integrations

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Skills

demosintegrationssolutions engineeringSQL

Experience

Solutions Engineer
Apr 2025 - Present
Summit Learning · 1 yr 6 mo · Full-time · Gurugram, India
- Onboarded 157 enterprise customers.
- Cut churn on the solutions book from 11% to 3%.
Customer Success Manager
Mar 2023 - Apr 2025
Kotak Mahindra Bank · 2 yr 1 mo · Contract · Gurugram, India
- Cut churn on the solutions book from 10% to 4%.
Customer Success Manager
Oct 2020 - Mar 2023
Bajaj Finserv · 2 yr 5 mo · Full-time · Gurugram, India
- Onboarded 61 enterprise customers.
- Cut churn on the solutions book from 10% to 6%.

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Education

Symbiosis International University
BBA, Economics
2016 - 2020

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