Rin Erika Abe

S

Product Designer at Visa · operations, service design

Visa
Osaka, Japan · JST (UTC+9)
1+ years experience
Nanyang Technological University
English, Japanese
Messaging unavailable

Overview

1 years in product design, the last 1 at Visa, where I work on the service design team. Cut support tickets about service design by 53% with clearer copy and states. Shipped the service design redesign that lifted task completion 29%. Most at home with operations and workshops.

Good reasons to reach out
  • Working sessions on workshops
  • Second opinions on journey mapping decisions
  • Thoughtful intros to people in my field
Please don't message about
  • Generic networking requests
  • SEO and link-building offers
  • Logo contests

Slower in the last week of each quarter

Skills
service designworkshopsoperationsjourney mapping

Experience

  1. Product Designer
    Oct 2025 - Present
    Visa · 1 yr · Contract · Osaka, Japan
    • Brought the service design flows to WCAG 2.2 AA.
    • Built a component library 51 engineers ship with every day.

References

No references yet.

Education

  1. Nanyang Technological University
    BEng, Psychology
    2020 - 2024

Details

Compensation expectations
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