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Rohan Hussain

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Senior Product Manager, Intercom - healthcare · patient experience · compliance

Works at
Intercom
Location
London, UK · GMT (UTC+0)
Experience
9+ years experience
Education
London Business School
Languages
English

Overview

Senior Product Manager at Intercom, focused on health tech. Grew care revenue from $3 million to $30 million ARR. Before that: Sainsbury's and Barclays. Learning to draw.

Good reasons to reach out
  • Advice on health tech
  • Roles in health tech
  • Second opinions on HIPAA decisions
  • Thoughtful intros to people in my field
  • Questions about health tech
Please don't message about
  • Offshore staffing offers
  • Feature requests for my employer's product
Skills
complianceHIPAAclinical workflowshealthcarepatient experience
AdvisingOpen to advising
closes in 3 months

Open to advising seed teams on health tech

Topics
health tech, compliance, HIPAA
Format
Async reviews
Terms
Open to discuss
Capacity
Two calls a month
Best for
Teams scaling past 50 people

9 years of health tech. Small equity or paid hours - flexible.

London, UKclinical workflowspatient experiencehipaa
Open to workLooking for a role
closes in 3 months

Lead Product Manager roles in fintech - London or remote

Target roles
Lead Product Manager
Level
Senior
Industries
Consumer apps, Climate tech
Work mode
Remote
Available
30 days notice
Work authorization
Authorized to work in the UK
What I'm looking for
A team that ships weekly and owns care end to end.
Not interested in
Crypto

9 years in health tech. Strongest at compliance and HIPAA. Available immediately.

London, UKhealthcarehipaaclinical workflows

Experience

  1. Senior Product Manager
    Jun 2023 - Present
    Intercom · 3 yr 5 mo · Full-time · London, UK
    • Launched the care product in 3 markets.
    • Grew care revenue from $5 million to $32 million ARR.
    • Ran 108 customer interviews before writing the first spec.
  2. Product Manager
    Jan 2021 - Jun 2023
    Sainsbury's · 2 yr 5 mo · Full-time · London, UK
    • Killed 8 features nobody used and shipped the 3 that customers asked for.
    • Cut time-to-first-value for new care customers from 12 days to 1.
  3. Associate Product Manager
    Oct 2017 - Jan 2021
    Barclays · 3 yr 3 mo · Full-time · London, UK
    • Grew care revenue from $8 million to $34 million ARR.

Projects

Open-source patient experience toolkit
2024

A small library for health tech that 208 developers star on GitHub.

References

No references yet.

Education

  1. London Business School
    MBA, Business Administration
    2020 - 2022
  2. Queen's University Belfast
    BSc, Computer Science
    2014 - 2017

Details

Compensation expectations
What they are targeting for their next role.
Visible to connections
Direct contact details
Direct email and a scheduling link.
Visible to connections