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Ross Walker

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Director of Product at JPMorgan Chase | ex-Microsoft

Works at
JPMorgan Chase
Location
Edinburgh, UK · GMT (UTC+0)
Experience
11+ years experience
Education
Imperial College London
Languages
English

Overview

Currently at JPMorgan Chase, where I lead onboarding and activation with a team of 53. Grew growth revenue from $9 million to $37 million ARR. Launched the growth product in 5 markets. Before that: Microsoft and EY. Jazz piano, badly.

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  • Agency or outsourcing pitches
  • Crypto token projects
  • Offshore staffing offers
Skills
SQLuser researchlifecycleexperimentation

Experience

  1. Director of Product
    Jul 2022 - Present
    JPMorgan Chase · 4 yr 4 mo · Full-time · Edinburgh, UK
    • Launched the growth product in 11 markets.
    • Cut time-to-first-value for new growth customers from 15 days to 4.
    • Killed 3 features nobody used and shipped the 2 that customers asked for.
  2. Associate Product Manager
    Jul 2019 - Jul 2022
    Microsoft · 3 yr · Full-time · Edinburgh, UK
    • Killed 7 features nobody used and shipped the 2 that customers asked for.
    • Cut time-to-first-value for new growth customers from 13 days to 1.
  3. Associate Product Manager
    Mar 2018 - Jul 2019
    EY · 1 yr 4 mo · Full-time · Edinburgh, UK
    • Killed 6 features nobody used and shipped the 3 that customers asked for.
  4. Associate Product Manager
    Mar 2016 - Jan 2018
    Barclays · 1 yr 10 mo · Full-time · Edinburgh, UK
    • Launched the growth product in 13 markets.
    • Took growth activation from 29% to 36% in three quarters.

Projects

Conference talk: lessons from growth
2026

What went wrong and what worked while scaling onboarding and activation.

References

No references yet.

Education

  1. Imperial College London
    MEng, Design
    2015 - 2017
  2. University College Dublin
    BSc, Design
    2011 - 2014

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