Ross Wood

S

Program Manager at Tandem Studio · unit economics, supply growth

Tandem Studio
Bristol, UK · GMT (UTC+0)
5+ years experience
University of Oxford
English
Messaging unavailable

Overview

Program Manager at Tandem Studio, focused on marketplace operations. Ran the marketplace ops program across 23 teams to launch on schedule. Brought support first-response time from 26 hours to under 2. Most at home with unit economics and supply growth. Former debater; now I argue with spreadsheets.

Good reasons to reach out
  • Questions about marketplace operations
Please don't message about
  • Courses and coaching offers
  • SEO and link-building offers
  • Crypto token projects

Replies between meetings, usually same day

Skills
city launchessupply growthunit economics

Experience

  1. Program Manager
    May 2026 - Present
    Tandem Studio · 5 mo · Full-time · Bristol, UK
    • Brought support first-response time from 16 hours to under 1.
    • Ran the marketplace ops program across 14 teams to launch on schedule.
    • Cut cost per order by 19% with routing and staffing changes.
  2. Operations Associate
    Nov 2023 - May 2026
    Booking.com · 2 yr 6 mo · Full-time · Bristol, UK
    • Negotiated 200 commercial agreements a year.
    • Secured 2 payments licences.
  3. Operations Associate
    Oct 2021 - Nov 2023
    Accenture · 2 yr 1 mo · Full-time · Bristol, UK
    • Negotiated 560 commercial agreements a year.

References

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Education

  1. University of Oxford
    BA, Industrial Engineering
    2018 - 2021

Details

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