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Overview
Group Product Manager at Ocado, focused on health tech. Launched the care product in 11 markets. Before that: Intercom and Stripe. Most at home with patient experience and healthcare.
Good reasons to reach out
- Second opinions on healthcare decisions
- Questions about health tech
- Speaking or podcast invitations
Please don't message about
- Generic networking requests
- Offshore staffing offers
- Agency or outsourcing pitches
Replies on weekends
Skills
HIPAApatient experiencehealthcarecomplianceclinical workflows
Experience
- Group Product ManagerDec 2025 - PresentOcado · 11 mo · Full-time · Manchester, UK
- Launched the care product in 5 markets.
- Ran 140 customer interviews before writing the first spec.
- Grew care revenue from $4 million to $21 million ARR.
- Product ManagerFeb 2024 - Dec 2025Intercom · 1 yr 10 mo · Full-time · Manchester, UK
- Grew care revenue from $6 million to $54 million ARR.
- Took care activation from 26% to 48% in three quarters.
- Product ManagerMar 2021 - Feb 2024Stripe · 2 yr 11 mo · Full-time · Manchester, UK
- Took care activation from 25% to 50% in three quarters.
- Cut time-to-first-value for new care customers from 15 days to 1.
- Associate Product ManagerJul 2017 - Dec 2020Sainsbury's · 3 yr 5 mo · Full-time · Manchester, UK
- Ran 109 customer interviews before writing the first spec.
- Took care activation from 31% to 43% in three quarters.
References
No references yet.
Education
- University of SouthamptonMEng, Engineering2016 - 2018
- University College DublinBSc, Engineering2013 - 2016
Details
Compensation expectations
What they are targeting for their next role.
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Direct contact details
Direct email and a scheduling link.
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