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Sarawut Kongsawat

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Senior Program Manager at TSMC · Technical program management · risk management, cross-team delivery

Works at
TSMC
Location
Bangkok, Thailand · ICT (UTC+7)
Experience
12+ years experience
Education
University of Melbourne
Languages
English, Thai

Overview

Senior Program Manager at TSMC, focused on technical program management. Launched operations in 20 cities. Before that: Recruit Holdings and Mercari. Most at home with program management and Jira. Amateur photographer; mostly street and food.

Good reasons to reach out
  • People who want to build this with me
  • Roles in technical program management
  • Second opinions on cross-team delivery decisions
  • Questions about technical program management
  • Speaking or podcast invitations
Please don't message about
  • Courses and coaching offers
  • Unpaid work or spec projects
Skills
cross-team deliveryZendeskroadmappingrisk managementJiraprogram management
Co-founderLooking for a co-founder
closes in 3 months

Need a commercial co-founder: cash-flow forecasting in Southeast Asia

The idea
Cash-flow forecasting in Southeast Asia
Stage
Early revenue
I bring
15 years in technical program management
Looking for
Operator who has scaled a team
Commitment
Full-time after funding
Location
Bangkok or remote

I bring 12 years of technical program management (currently TSMC). Ideally you've run operations in the UK. Incorporated, self-funded so far.

Bangkok, Thailandroadmappingrisk managementzendesk
Open to workLooking for a role
closes in 3 months

Next role: Program Manager in climate tech, Bangkok or hybrid

Target roles
Program Manager
Level
Senior
Industries
AI infrastructure, Logistics
Work mode
On-site
Available
Immediately
Work authorization
Authorized to work in Thailand
What I'm looking for
A team that ships weekly and owns TPM end to end.
Not interested in
Night shifts

12 years in technical program management. Strongest at Zendesk and program management. Open to the right conversation.

Bangkok, Thailandzendeskjiracross-team delivery

Experience

  1. Senior Program Manager
    Nov 2022 - Present
    TSMC · 4 yr · Full-time · Bangkok, Thailand
    • Cut cost per order by 40% with routing and staffing changes.
    • Launched operations in 18 cities.
    • Brought support first-response time from 9 hours to under 2.
  2. Operations Manager
    Jun 2021 - Nov 2022
    Recruit Holdings · 1 yr 5 mo · Full-time · Bangkok, Thailand
    • Rebuilt the planning process the company still runs every quarter.
  3. Program Manager
    Nov 2017 - Jun 2021
    Mercari · 3 yr 7 mo · Full-time · Bangkok, Thailand
    • Ran the TPM program across 9 teams to launch on schedule.
    • Brought support first-response time from 28 hours to under 2.
  4. Operations Associate
    Jun 2015 - Nov 2017
    LINE · 2 yr 5 mo · Full-time · Bangkok, Thailand
    • Built the privacy programme for launches in 21 countries.
    • Negotiated 490 commercial agreements a year.
  5. Operations Associate
    Oct 2014 - Jun 2015
    NAB · 8 mo · Full-time · Bangkok, Thailand
    • Secured 6 payments licences.
    • Built the privacy programme for launches in 28 countries.

References

No references yet.

Education

  1. University of Melbourne
    BSc, Economics
    2010 - 2014

Details

Compensation expectations
What they are targeting for their next role.
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Direct contact details
Direct email and a scheduling link.
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