Scott Collins

S

Design Manager at Lakemont Group · User research · user research, jobs to be done

Lakemont Group
Seattle, WA · PT (UTC-8)
12+ years experience
Wharton
English
Hiring
Messaging unavailable

Overview

Based in Seattle. I lead user research at Lakemont Group. Brought the research flows to WCAG 2.2 AA. Shipped the research redesign that lifted task completion 33%. Most at home with user research and Figma.

Good reasons to reach out
  • Candidates for the role I'm hiring for
  • Thoughtful intros to people in my field
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  • Unpaid work or spec projects
  • Crypto token projects
  • SEO and link-building offers

Replies on weekday evenings

Skills
synthesisFigmauser researchjobs to be done
HiringHiring for a role
closes in 3 months

8 product designer roles open on the research team in Seattle

Role
Product designer
Level
Mid
Type
Contract
Work mode
Remote within country
Compensation
$182k-$223k
Team
Research, 6 people
Start
This quarter
Must have
A portfolio of shipped product work Comfort working directly with engineers Ownership of something end to end
Process
Two interviews and a paid trial day

Comp $208k-$302k. Four conversations, no take-home. Message me with one thing you shipped that you're proud of.

Seattle, WA · remote OKfigmasynthesisuser research
Open

Experience

  1. Design Manager
    May 2025 - Present
    Lakemont Group · 1 yr 5 mo · Full-time · Seattle, WA
    • Ran 108 usability sessions and turned them into a research repository.
    • Cut support tickets about research by 54% with clearer copy and states.
  2. Senior Product Designer
    Nov 2023 - May 2025
    Block · 1 yr 6 mo · Full-time · Seattle, WA
    • Brought the research flows to WCAG 2.2 AA.
    • Cut support tickets about research by 20% with clearer copy and states.
  3. UX Researcher
    May 2021 - Nov 2023
    EY · 2 yr 6 mo · Full-time · Seattle, WA
    • Cut support tickets about research by 55% with clearer copy and states.
    • Shipped the research redesign that lifted task completion 29%.
  4. UX Researcher
    Nov 2017 - May 2021
    PepsiCo · 3 yr 6 mo · Full-time · Seattle, WA
    • Shipped the research redesign that lifted task completion 16%.
    • Ran 129 usability sessions and turned them into a research repository.
  5. UX Researcher
    Oct 2014 - Aug 2017
    Shopify · 2 yr 10 mo · Full-time · Seattle, WA
    • Cut support tickets about research by 26% with clearer copy and states.

References

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Education

  1. Wharton
    MBA, Business Administration
    2014 - 2016
  2. Arizona State University
    BS, Industrial Design
    2010 - 2014

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