Shreya Sana Bhatt

S

Senior Customer Success Manager, Philips - Gainsight · implementation · APIs

Philips
Lyon, France · CET (UTC+1)
4+ years experience
Bocconi University
English, French
Messaging unavailable

Overview

I work on enterprise onboarding at Philips in Lyon. Cut churn on the onboarding book from 17% to 6%. Onboarded 121 enterprise customers.

Good reasons to reach out
  • Roles in enterprise onboarding
  • Working sessions on APIs
  • Speaking or podcast invitations
  • Questions about enterprise onboarding
Please don't message about
  • Courses and coaching offers
  • Unpaid work or spec projects
  • Offshore staffing offers

Best reached early in the week

Skills
project managementGainsightAPIsimplementation
Open to workLooking for a role
closes in 3 months

Next role: Customer Success Manager in proptech, Lyon or hybrid

Target roles
Customer Success Manager
Level
Mid
Industries
AI infrastructure, Logistics
Work mode
On-site
Available
90 days notice
Work authorization
Authorized to work in France
What I'm looking for
Hands-on work on implementation with room to mentor.
Not interested in
Crypto

4 years in enterprise onboarding. Strongest at APIs and project management. Available immediately.

Lyon, Franceapisproject managementgainsight

Experience

  1. Senior Customer Success Manager
    Oct 2022 - Present
    Philips · 4 yr · Full-time · Lyon, France
    • Kept net revenue retention above 118% on a $33 million book.
    • Onboarded 194 enterprise customers.

References

No references yet.

Education

  1. Bocconi University
    BSc, Computer Science
    2018 - 2021

Details

Compensation expectations
What they are targeting for their next role.
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Direct contact details
Direct email and a scheduling link.
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