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Smita Bhardwaj

Sample profile

Engagement Manager, TCS - customer analytics · go-to-market · pricing

Works at
TCS
Location
New Delhi, India · IST (UTC+5:30)
Experience
6+ years experience
Education
PSG College of Technology
Languages
English, Hindi

Overview

I lead retail and consumer at TCS in New Delhi. Delivered 16 engagements across 9 countries. Led a cost programme that saved a client $11 million. Most at home with customer analytics and pricing. Former debater; now I argue with spreadsheets.

Good reasons to reach out
  • People who want to build this with me
  • Advice on retail and consumer
  • Speaking or podcast invitations
  • Working sessions on customer analytics
Please don't message about
  • Unpaid work or spec projects
  • Crypto token projects
  • Courses and coaching offers

Checks messages twice a week

Skills
banking strategygo-to-marketcustomer analyticspricing
Co-founderLooking for a co-founder
closes in 3 months

Need a go-to-market co-founder: loyalty programmes in India

The idea
Loyalty programmes in India
Stage
Prototype
I bring
13 years in retail and consumer
Looking for
Product-minded engineer
Commitment
Part-time to start
Location
New Delhi or remote

I bring 6 years of retail and consumer (currently TCS). Ideally you've run operations in North America. Pre-product, some customer interviews done.

New Delhi, Indiago-to-marketbanking strategycustomer analytics
AdvisingOpen to advising
closes in 3 months

Office hours for career switchers: retail and consumer and pricing

Topics
retail and consumer, pricing, customer analytics
Format
Office hours
Terms
Equity
Capacity
One call a month
Best for
Teams scaling past 50 people

6 years of retail and consumer. Can review plans, decks and hiring loops.

New Delhi, Indiago-to-marketcustomer analyticspricing

Experience

  1. Engagement Manager
    Oct 2025 - Present
    TCS · 1 yr 1 mo · Full-time · New Delhi, India
    • Designed the operating model for a 3 thousand-person transformation.
    • Ran commercial diligence on 20 deals.
    • Delivered 10 engagements across 6 countries.
  2. Business Analyst
    Apr 2022 - Oct 2025
    Intuit · 3 yr 6 mo · Full-time · New Delhi, India
    • Reduced cloud spend on storage by 41% in two quarters.
  3. Business Analyst
    Oct 2020 - Apr 2022
    Tata Motors · 1 yr 6 mo · Full-time · New Delhi, India
    • Shipped a rewrite that took build times from 17 minutes to under 3.
    • Cut cold-start time on low-end Android phones by 49%.

References

No references yet.

Education

  1. PSG College of Technology
    B.E., Economics
    2016 - 2020

Details

Compensation expectations
What they are targeting for their next role.
Visible to connections
Direct contact details
Direct email and a scheduling link.
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