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Steven Wong

Sample profile

Senior Program Manager at Adobe | ex-Wells Fargo

Works at
Adobe
Location
Chicago, IL · CT (UTC-6)
Experience
12+ years experience
Education
Stanford GSB
Languages
English, Mandarin
CollaboratingOpen to work
Message Connect

Overview

Currently at Adobe, where I work on marketplace operations. Rebuilt the planning process the company still runs every quarter. Cut cost per order by 35% with routing and staffing changes. Before that: Wells Fargo and Walmart.

Good reasons to reach out
  • Roles in marketplace operations
  • Collaborators for my side project
  • Questions about marketplace operations
  • Second opinions on roadmapping decisions
  • Speaking or podcast invitations
Please don't message about
  • Unpaid work or spec projects
  • Agency or outsourcing pitches
  • SEO and link-building offers

Replies between meetings, usually same day

Skills
roadmappingcity launchessupply growthunit economics
CollaboratingLooking to collaborate
closes in 3 months

Co-writing a newsletter issue about marketplace operations - looking for a co-author

Project
A newsletter issue about marketplace operations - looking for a co-author
Skills needed
Marketing, supply growth
Time commitment
Weekends
Outcome
Published guide

A few hours a week. Some groundwork already done.

Chicago, ILroadmappingsupply growthunit economics
Open
Open to workLooking for a role
closes in 3 months

Staff Program Manager roles in energy - Chicago or remote

Target roles
Staff Program Manager
Level
Staff / Principal
Industries
E-commerce, Climate tech
Work mode
On-site
Available
From next quarter
Work authorization
Authorized to work in the IL
What I'm looking for
Scope to lead marketplace operations work, with a manager who gives direct feedback.
Not interested in
Crypto

12 years in marketplace operations. Strongest at supply growth and roadmapping. Available from next month.

Chicago, IL · remote OKroadmappingcity launchessupply growth
Open

Experience

  1. Senior Program Manager
    Jul 2024 - Present
    Adobe · 2 yr 4 mo · Full-time · Chicago, IL
    • Cut cost per order by 28% with routing and staffing changes.
    • Brought support first-response time from 23 hours to under 1.
  2. Operations Associate
    Oct 2021 - Jul 2024
    Wells Fargo · 2 yr 9 mo · Full-time · Chicago, IL
    • Secured 4 payments licences.
  3. Operations Associate
    Sep 2019 - Oct 2021
    Walmart · 2 yr 1 mo · Full-time · Chicago, IL
    • Built the privacy programme for launches in 21 countries.
  4. Operations Associate
    Nov 2015 - Jul 2019
    Boeing · 3 yr 8 mo · Full-time · Chicago, IL
    • Secured 4 payments licences.
  5. Operations Associate
    Oct 2014 - Nov 2015
    McKinsey & Company · 1 yr 1 mo · Full-time · Chicago, IL
    • Negotiated 570 commercial agreements a year.
    • Secured 3 payments licences.

References

No references yet.

Education

  1. Stanford GSB
    MBA, Business Administration
    2015 - 2017
  2. UC San Diego
    BS, Business Administration
    2009 - 2013

Details

Compensation expectations
What they are targeting for their next role.
Visible to connections
Direct contact details
Direct email and a scheduling link.
Visible to connections

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