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Susan Rogers

Sample profile

Director of Design at BlackRock · User research

Works at
BlackRock
Location
Chicago, IL · CT (UTC-6)
Experience
11+ years experience
Education
Purdue University
Languages
English

Overview

I've spent 11 years on user research - first at HP, now at BlackRock. Shipped the research redesign that lifted task completion 21%. Before that: Meta and Cisco. Most at home with interviews and synthesis. Outside work: long runs and longer podcasts.

Good reasons to reach out
  • Speaking or podcast invitations
  • Thoughtful intros to people in my field
  • Working sessions on synthesis
Please don't message about
  • Generic networking requests
  • Courses and coaching offers
  • Agency or outsourcing pitches
Skills
synthesisinterviewsusability testingjobs to be doneuser research

Experience

  1. Director of Design
    Mar 2026 - Present
    BlackRock · 8 mo · Full-time · Chicago, IL
    • Brought the research flows to WCAG 2.2 AA.
    • Ran 59 usability sessions and turned them into a research repository.
  2. Staff Product Designer
    May 2023 - Mar 2026
    Meta · 2 yr 10 mo · Full-time · Chicago, IL
    • Brought the research flows to WCAG 2.2 AA.
    • Ran 101 usability sessions and turned them into a research repository.
  3. UX Researcher
    May 2021 - May 2023
    Cisco · 2 yr · Full-time · Chicago, IL
    • Brought the research flows to WCAG 2.2 AA.
    • Ran 67 usability sessions and turned them into a research repository.
  4. UX Researcher
    Dec 2018 - May 2021
    Accenture · 2 yr 5 mo · Full-time · Chicago, IL
    • Ran 67 usability sessions and turned them into a research repository.
  5. Product Designer
    Oct 2015 - Dec 2018
    HP · 3 yr 2 mo · Full-time · Chicago, IL
    • Brought the research flows to WCAG 2.2 AA.

References

No references yet.

Education

  1. Purdue University
    BS, Architecture
    2011 - 2015

Details

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