Taranpreet Prabhjot Bains

Overview

Based in Noida. I work on marketplace operations at Indigo Data. Brought support first-response time from 8 hours to under 1. Before that: MakeMyTrip and Freshworks. Most at home with unit economics and city launches.

Experience

1. Senior Program Manager

   Mar 2023 - Present
   Indigo Data · 3 yr 7 mo · Full-time · Noida, India
   • Launched operations in 11 cities.
   • Rebuilt the planning process the company still runs every quarter.
2. Program Manager

   Dec 2021 - Mar 2023
   MakeMyTrip · 1 yr 3 mo · Full-time · Noida, India
   • Brought support first-response time from 13 hours to under 1.
3. Operations Associate

   Mar 2019 - Dec 2021
   Freshworks · 2 yr 9 mo · Contract · Noida, India
   • Secured 3 payments licences.
   • Built the privacy programme for launches in 6 countries.
4. Operations Associate

   Oct 2017 - Mar 2019
   Tech Mahindra · 1 yr 5 mo · Full-time · Noida, India
   • Built the privacy programme for launches in 18 countries.
   • Negotiated 404 commercial agreements a year.

No references yet.

Education

1. IIIT Bangalore

   M.Tech, Mechanical Engineering
   2019 - 2021
2. NIT Warangal

   B.Tech, Mechanical Engineering
   2012 - 2016