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Tatiana Costa

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Director of Design, Everline Solutions - user research · jobs to be done · usability testing

Works at
Everline Solutions
Location
São Paulo, Brazil · BRT (UTC-3)
Experience
12+ years experience
Education
Unicamp
Languages
English, Portuguese
Hiring
Message Connect

Overview

Based in São Paulo. I lead user research at Everline Solutions. Shipped the research redesign that lifted task completion 20%. Before that: Stone and Despegar. I coach a junior basketball team.

Good reasons to reach out
  • Candidates for the role I'm hiring for
  • Questions about user research
  • Working sessions on usability testing
  • Speaking or podcast invitations
Please don't message about
  • Offshore staffing offers
  • Generic networking requests
  • Unpaid work or spec projects
Skills
typographyuser researchusability testingjobs to be done
HiringHiring for a role
closes in 3 months

Building out research at Everline Solutions: UX researchers wanted in São Paulo

Role
UX researcher
Level
Senior
Type
Full-time
Work mode
On-site
Compensation
$139k-$190k
Team
Research, 9 people
Start
This quarter
Must have
Production experience with user research Production experience with typography Comfort with ambiguity
Process
Decision within 10 days

Comp R$23k-R$49k a month. Three interviews over a week. Message me with one thing you shipped that you're proud of.

São Paulo, Brazilusability testingjobs to be doneuser research
Open

Experience

  1. Director of Design
    Jul 2024 - Present
    Everline Solutions · 2 yr 4 mo · Full-time · São Paulo, Brazil
    • Brought the research flows to WCAG 2.2 AA.
    • Ran 95 usability sessions and turned them into a research repository.
    • Cut support tickets about research by 32% with clearer copy and states.
  2. Design Manager
    Dec 2021 - Jul 2024
    Stone · 2 yr 7 mo · Full-time · São Paulo, Brazil
    • Built a component library 67 engineers ship with every day.
  3. UX Researcher
    Oct 2020 - Dec 2021
    Despegar · 1 yr 2 mo · Full-time · São Paulo, Brazil
    • Cut support tickets about research by 23% with clearer copy and states.
    • Built a component library 79 engineers ship with every day.
  4. Staff Product Designer
    Dec 2018 - Oct 2020
    Cencosud · 1 yr 10 mo · Full-time · São Paulo, Brazil
    • Shipped the research redesign that lifted task completion 18%.
  5. Design Manager
    May 2015 - Sep 2018
    Bradesco · 3 yr 4 mo · Full-time · São Paulo, Brazil
    • Brought the research flows to WCAG 2.2 AA.
    • Built a component library 22 engineers ship with every day.

References

No references yet.

Education

  1. Unicamp
    Bacharelado, Psychology
    2001 - 2005

Details

Compensation expectations
What they are targeting for their next role.
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