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Theo Dean

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Program Manager, Manulife - cross-team delivery · Jira · risk management

Works at
Manulife
Location
Vancouver, BC · PT (UTC-8)
Experience
8+ years experience
Education
University of Alberta
Languages
English
Message Connect

Overview

Based in Vancouver. I work on technical program management at Manulife. Launched operations in 25 cities. Ran the TPM program across 24 teams to launch on schedule. Most at home with risk management and program management. Gardening and composting evangelist.

Good reasons to reach out
  • Thoughtful intros to people in my field
  • Questions about technical program management
Please don't message about
  • Courses and coaching offers
  • Generic networking requests
  • SEO and link-building offers
Skills
risk managementcross-team deliveryroadmappingJiraprogram management

Experience

  1. Program Manager
    Nov 2025 - Present
    Manulife · 1 yr · Full-time · Vancouver, BC
    • Brought support first-response time from 30 hours to under 2.
    • Cut cost per order by 15% with routing and staffing changes.
    • Ran the TPM program across 15 teams to launch on schedule.
  2. Operations Associate
    Mar 2023 - Nov 2025
    Cohere · 2 yr 8 mo · Full-time · Vancouver, BC
    • Secured 8 payments licences.
    • Built the privacy programme for launches in 8 countries.
  3. Operations Associate
    Jan 2022 - Mar 2023
    EY · 1 yr 2 mo · Full-time · Vancouver, BC
    • Negotiated 393 commercial agreements a year.
  4. Operations Associate
    Apr 2020 - Jan 2022
    Cohere · 1 yr 9 mo · Full-time · Vancouver, BC
    • Secured 7 payments licences.
    • Built the privacy programme for launches in 18 countries.
  5. Operations Associate
    Oct 2018 - Apr 2020
    Ubisoft · 1 yr 6 mo · Full-time · Vancouver, BC
    • Built the privacy programme for launches in 11 countries.

References

No references yet.

Education

  1. University of Alberta
    BSc, Economics
    2013 - 2017

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