Tiffany Sato

S

UX Researcher, Quartz Logistics - user research · usability testing · interviews

Quartz Logistics
Atlanta, GA · ET (UTC-5)
6+ years experience
Arizona State University
English
Messaging unavailable

Overview

Currently at Quartz Logistics, where I work on user research. Ran 41 usability sessions and turned them into a research repository. Shipped the research redesign that lifted task completion 38%. Previously at Greystone Financial. Most at home with operations and interviews. I speak at conferences a couple of times a year.

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  • Questions about user research
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Skills
operationsusability testinginterviewsuser research

Experience

  1. UX Researcher
    Feb 2024 - Present
    Quartz Logistics · 2 yr 8 mo · Full-time · Atlanta, GA
    • Ran 104 usability sessions and turned them into a research repository.
    • Brought the research flows to WCAG 2.2 AA.
    • Shipped the research redesign that lifted task completion 37%.
  2. Product Designer
    Oct 2020 - Feb 2024
    Greystone Financial · 3 yr 4 mo · Full-time · Atlanta, GA
    • Shipped the research redesign that lifted task completion 34%.

References

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Education

  1. Arizona State University
    BS, Architecture
    2015 - 2019

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