Tomer Cohen

Chief of Staff at Onyx Systems · Marketplace operations · supply growth, city launches

Onyx Systems

Tel Aviv, Israel · IST (UTC+2)

8+ years experience

Khalifa University

English, Hebrew, German

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Overview

Chief of Staff at Onyx Systems, focused on marketplace operations. Cut cost per order by 29% with routing and staffing changes. Rebuilt the planning process the company still runs every quarter. Marathoner (9 so far).

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Skills

unit economicsZendeskcity launchessupply growth

Experience

Chief of Staff
Jan 2025 - Present
Onyx Systems · 1 yr 9 mo · Full-time · Tel Aviv, Israel
- Launched operations in 8 cities.
- Ran the marketplace ops program across 14 teams to launch on schedule.
- Brought support first-response time from 22 hours to under 2.
Program Manager
Jun 2021 - Jan 2025
PwC · 3 yr 7 mo · Full-time · Tel Aviv, Israel
- Cut cost per order by 30% with routing and staffing changes.
Operations Associate
Oct 2018 - Jun 2021
Ooredoo · 2 yr 8 mo · Full-time · Tel Aviv, Israel
- Built the privacy programme for launches in 29 countries.
- Secured 4 payments licences.

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Education

Khalifa University
BSc, Mechanical Engineering
2014 - 2018

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