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Uday Nambiar

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Director of Design at Goldman Sachs · user research, jobs to be done

Works at
Goldman Sachs
Location
Bengaluru, India · IST (UTC+5:30)
Experience
8+ years experience
Education
IIIT Hyderabad
Languages
English, Hindi, Kannada

Overview

Based in Bengaluru. I lead user research at Goldman Sachs. Cut support tickets about research by 24% with clearer copy and states. Before that: McKinsey & Company and Wipro. Most at home with usability testing and user research. Trail runner and occasional climber.

Good reasons to reach out
  • People who want to build this with me
  • Working sessions on usability testing
Please don't message about
  • SEO and link-building offers
  • Logo contests
  • Crypto token projects

Replies within two days

Skills
synthesisusability testinguser researchjourney mappinginterviewsjobs to be done
Co-founderLooking for a co-founder
closes in 3 months

Looking for a design-minded co-founder for payroll for logistics fleets

The idea
Payroll for logistics fleets
Stage
Customer interviews
I bring
13 years in user research
Looking for
Product-minded engineer
Commitment
Full-time now
Location
Bengaluru or remote

I bring 16 years of user research (currently Goldman Sachs). Ideally you've run operations in Southeast Asia. Full-time from day one.

Bengaluru, Indiauser researchjobs to be donesynthesis

Experience

  1. Director of Design
    Apr 2025 - Present
    Goldman Sachs · 1 yr 7 mo · Full-time · Bengaluru, India
    • Built a component library 89 engineers ship with every day.
    • Ran 102 usability sessions and turned them into a research repository.
    • Cut support tickets about research by 47% with clearer copy and states.
  2. Product Designer
    Apr 2022 - Apr 2025
    McKinsey & Company · 3 yr · Full-time · Bengaluru, India
    • Brought the research flows to WCAG 2.2 AA.
  3. Design Manager
    Jan 2021 - Apr 2022
    Wipro · 1 yr 3 mo · Full-time · Bengaluru, India
    • Ran 38 usability sessions and turned them into a research repository.
    • Cut support tickets about research by 36% with clearer copy and states.
  4. Staff Product Designer
    Oct 2019 - Jan 2021
    Accenture · 1 yr 3 mo · Full-time · Bengaluru, India
    • Built a component library 40 engineers ship with every day.
    • Brought the research flows to WCAG 2.2 AA.
  5. Design Manager
    Jun 2018 - Oct 2019
    American Express · 1 yr 4 mo · Full-time · Bengaluru, India
    • Shipped the research redesign that lifted task completion 33%.
    • Built a component library 29 engineers ship with every day.

Projects

Conference talk: lessons from research
2023

What went wrong and what worked while scaling user research.

References

No references yet.

Education

  1. IIIT Hyderabad
    B.Tech, Psychology
    2006 - 2010

Details

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