Vikram Rahul Gupta

Implementation Lead at Nokia · Gainsight, APIs

Nokia

Munich, Germany · CET (UTC+1)

4+ years experience

Sorbonne University

English, German

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Overview

I work on enterprise onboarding at Nokia in Munich. Kept net revenue retention above 126% on a $30 million book. Onboarded 98 enterprise customers. Most at home with APIs and integrations.

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Skills

implementationGainsightproject managementintegrationsAPIs

Experience

Implementation Lead
May 2025 - Present
Nokia · 1 yr 5 mo · Full-time · Munich, Germany
- Onboarded 122 enterprise customers.
- Kept net revenue retention above 111% on a $31 million book.
- Cut churn on the onboarding book from 11% to 5%.
Solutions Engineer
Mar 2024 - May 2025
Mollie · 1 yr 2 mo · Full-time · Munich, Germany
- Kept net revenue retention above 124% on a $14 million book.
Customer Success Manager
Jun 2022 - Nov 2023
Criteo · 1 yr 5 mo · Full-time · Munich, Germany
- Onboarded 133 enterprise customers.

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Education

Sorbonne University
Licence, Computer Science
2019 - 2022

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