Wen Xin Zhou

S

Senior Product Designer at Petronas | ex-Meta

Petronas
Hong Kong · HKT (UTC+8)
9+ years experience
University of the Philippines Diliman
English, Cantonese
Co-founder
Messaging unavailable

Overview

I've spent 9 years on user research - first at Afterpay, now at Petronas. Cut support tickets about research by 35% with clearer copy and states. Most at home with jobs to be done and synthesis. Into vintage synthesizers.

Good reasons to reach out
  • People who want to build this with me
  • Working sessions on synthesis
  • Speaking or podcast invitations
  • Thoughtful intros to people in my field
Please don't message about
  • SEO and link-building offers
  • Offshore staffing offers
  • Unpaid work or spec projects

Best reached early in the week

Skills
usability testingsynthesisjobs to be doneuser researchinterviews
Co-founderLooking for a co-founder
closes in 3 months

Looking for an operations co-founder for cross-border payouts for European fintechs

The idea
Looking for an operations co-founder for cross-border payouts for European fintechs
Stage
Customer interviews
I bring
9 years in user research
Looking for
Technical co-founder who has shipped B2B software
Commitment
Full-time after funding
Location
Hong Kong or remote

I bring 9 years of user research (currently Petronas). Ideally you've built ML systems in production. Incorporated, self-funded so far.

Hong Kongusability testinguser researchsynthesis
Open

Experience

  1. Senior Product Designer
    Nov 2024 - Present
    Petronas · 1 yr 11 mo · Full-time · Hong Kong
    • Ran 129 usability sessions and turned them into a research repository.
    • Brought the research flows to WCAG 2.2 AA.
  2. UX Researcher
    Mar 2021 - Nov 2024
    Meta · 3 yr 8 mo · Full-time · Hong Kong
    • Built a component library 89 engineers ship with every day.
    • Brought the research flows to WCAG 2.2 AA.
  3. Product Designer
    May 2019 - Mar 2021
    Shopee · 1 yr 10 mo · Full-time · Hong Kong
    • Built a component library 29 engineers ship with every day.
  4. UX Researcher
    Oct 2017 - May 2019
    Afterpay · 1 yr 7 mo · Full-time · Hong Kong
    • Cut support tickets about research by 39% with clearer copy and states.
    • Built a component library 53 engineers ship with every day.

References

No references yet.

Education

  1. University of the Philippines Diliman
    BS, Human-Computer Interaction
    2012 - 2016

Details

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