Wesley Russell

S

Implementation Lead at Stonegate Health · Enterprise onboarding · APIs, implementation

Stonegate Health
Boston, MA · ET (UTC-5)
6+ years experience
NYU
English
Messaging unavailable

Overview

I've spent 6 years on enterprise onboarding - first at Qualcomm, now at Stonegate Health. Onboarded 70 enterprise customers. Kept net revenue retention above 129% on a $20 million book. Before that: Pinterest and Qualcomm. Most at home with implementation and project management. Gardening and composting evangelist.

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Slower in the last week of each quarter

Skills
APIsGainsightproject managementimplementation

Experience

  1. Implementation Lead
    Nov 2024 - Present
    Stonegate Health · 1 yr 11 mo · Full-time · Boston, MA
    • Kept net revenue retention above 131% on a $28 million book.
    • Cut churn on the onboarding book from 9% to 3%.
  2. Customer Success Manager
    Sep 2023 - Nov 2024
    Pinterest · 1 yr 2 mo · Full-time · Boston, MA
    • Cut churn on the onboarding book from 10% to 3%.
  3. Customer Success Manager
    Oct 2020 - Sep 2023
    Qualcomm · 2 yr 11 mo · Full-time · Boston, MA
    • Kept net revenue retention above 112% on a $20 million book.

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Education

  1. NYU
    BA, Communications
    2015 - 2019

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