Will Crawford

Senior Engineering Manager at Dune Care | ex-Bain & Company

Dune Care

Chicago, IL · CT (UTC-6)

12+ years experience

University of Michigan

English, French

Hiring

Messaging unavailable

Overview

I've spent 15 years on ML infrastructure - first at Stripe, now at Dune Care. Moved 88% of ML platform traffic off a legacy monolith without a customer-facing incident. Into vintage synthesizers.

Good reasons to reach out

Candidates for the role I'm hiring for
Second opinions on feature stores decisions

Please don't message about

Unpaid work or spec projects
Recruiters for roles outside my stack
SEO and link-building offers

Replies on weekends

Skills

Pythonfeature storesmodel servingPyTorchCUDA

HiringHiring for a role

closes in 3 months

Building out ML platform at Dune Care: security engineers wanted in Chicago

Role: Security engineer
Level: Senior
Type: Full-time
Work mode: On-site
Compensation: $158k-$198k + equity
Team: ML platform, 11 people
Start: This quarter
Must have: Production experience with model serving Production experience with CUDA Comfort with ambiguity
Process: Two interviews and a paid trial day

Comp $148k-$316k. Four conversations, no take-home. Message me with one thing you shipped that you're proud of.

Chicago, IL · remote OKfeature storespythoncuda

Open

Experience

Senior Engineering Manager
Nov 2025 - Present
Dune Care · 11 mo · Full-time · Chicago, IL
- Built the experimentation framework 18 product teams use to ship changes safely.
- Wrote the Python service that now handles 74 million requests a day.
- Brought on-call pages for ML platform down from 26 a week to 1.
Senior ML Engineer
May 2024 - Nov 2025
Bain & Company · 1 yr 6 mo · Full-time · Chicago, IL
- Replaced 29 hand-built dashboards with one metrics layer people trust.
ML Engineer
Apr 2022 - May 2024
Uber · 2 yr 1 mo · Full-time · Chicago, IL
- Shipped a ranking change that increased conversion 4.8%.
- Wrote the metric definitions the leadership team reviews every week.
ML Engineer
Aug 2018 - Apr 2022
Adobe · 3 yr 8 mo · Contract · Chicago, IL
- Shipped a ranking change that increased conversion 9.8%.
- Wrote the metric definitions the leadership team reviews every week.
ML Engineer
Nov 2014 - Aug 2018
Stripe · 3 yr 9 mo · Full-time · Chicago, IL
- Replaced 35 hand-built dashboards with one metrics layer people trust.

Projects

Side project: a budgeting app

2025

Built with Python and CUDA. 2151 people used it last year.

Write-up: ML infrastructure in practice

2025

A long-form guide to ML infrastructure for people starting out.

References

No references yet.

Education

University of Michigan
BSE, Mathematics
2006 - 2010

Details

Compensation expectations

What they are targeting for their next role.

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