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Overview
Currently at PwC, where I lead B2B dashboards with a team of 17. Brought the enterprise flows to WCAG 2.2 AA. Built a component library 78 engineers ship with every day. Before that: Visa and Adobe. Most at home with information architecture and data visualisation. I teach a weekend class on Figma.
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- Speaking or podcast invitations
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- Questions about B2B dashboards
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- Offshore staffing offers
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Checks messages twice a week
Skills
information architectureFigmadata visualisation
Experience
- Design ManagerNov 2022 - PresentPwC · 4 yr · Full-time · Indore, India
- Ran 91 usability sessions and turned them into a research repository.
- Built a component library 36 engineers ship with every day.
- Cut support tickets about enterprise by 42% with clearer copy and states.
- Senior Product DesignerJun 2021 - Nov 2022Visa · 1 yr 5 mo · Full-time · Indore, India
- Brought the enterprise flows to WCAG 2.2 AA.
- Cut support tickets about enterprise by 43% with clearer copy and states.
- UX ResearcherOct 2017 - Apr 2021Adobe · 3 yr 6 mo · Full-time · Indore, India
- Brought the enterprise flows to WCAG 2.2 AA.
- Cut support tickets about enterprise by 44% with clearer copy and states.
- Product DesignerOct 2014 - Oct 2017Dream11 · 3 yr · Full-time · Indore, India
- Built a component library 90 engineers ship with every day.
- Shipped the enterprise redesign that lifted task completion 22%.
Projects
B2B dashboards benchmark
2023Reproducible benchmarks comparing information architecture and data visualisation on real workloads.
References
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Education
- IIM AhmedabadMBA, Business Administration2017 - 2019
- IIT HyderabadB.Tech, Visual Communication2009 - 2013
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