Anushka Riya Rawat

Implementation Lead at Valemont Health · Enterprise onboarding

Valemont Health

New Delhi, India · IST (UTC+5:30)

8+ years experience

College of Engineering, Pune

English, Hindi

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Overview

8 years in customer success, the last 3 at Valemont Health, where I work on the onboarding team. Onboarded 175 enterprise customers. Kept net revenue retention above 121% on a $5 million book. Before that: Wipro and TCS. Trail runner and occasional climber.

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Skills

implementationAPIsproject managementGainsight

Experience

Implementation Lead
Feb 2024 - Present
Valemont Health · 2 yr 8 mo · Full-time · New Delhi, India
- Kept net revenue retention above 121% on a $25 million book.
- Cut churn on the onboarding book from 15% to 6%.
Solutions Engineer
Dec 2021 - Feb 2024
Wipro · 2 yr 2 mo · Full-time · New Delhi, India
- Onboarded 84 enterprise customers.
Customer Success Manager
Dec 2019 - Dec 2021
TCS · 2 yr · Full-time · New Delhi, India
- Onboarded 106 enterprise customers.
- Cut churn on the onboarding book from 14% to 5%.
Customer Success Manager
Oct 2018 - Dec 2019
Tata Motors · 1 yr 2 mo · Full-time · New Delhi, India
- Onboarded 176 enterprise customers.
- Kept net revenue retention above 110% on a $31 million book.

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Education

College of Engineering, Pune
B.Tech, Economics
2014 - 2018

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