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Archie Henderson

Sample profile

Customer Success Manager at Wren Mobility · Account management · account management, QBRs

Works at
Wren Mobility
Location
London, UK · GMT (UTC+0)
Experience
2+ years experience
Education
University of Cambridge
Languages
English
Open to work
Message Connect

Overview

Customer Success Manager at Wren Mobility, focused on account management. Onboarded 125 enterprise customers. Previously at Intercom. I read too many books about cities.

Good reasons to reach out
  • Roles in account management
  • Speaking or podcast invitations
Please don't message about
  • Generic networking requests
  • Courses and coaching offers

Usually replies within a day

Skills
account managementQBRsrenewalsexpansion
Open to workLooking for a role
closes in 3 months

Next role: Customer Success Manager in AI infrastructure, London or hybrid

Target roles
Customer Success Manager
Level
Senior
Industries
Consumer apps, Healthtech
Work mode
On-site
Available
90 days notice
Work authorization
Authorized to work in the UK
What I'm looking for
A team that ships weekly and owns accounts end to end.
Not interested in
Agencies and outsourcing firms

2 years in account management. Strongest at renewals and expansion. Available from next month.

London, UK · remote OKaccount managementqbrsexpansion
Open

Experience

  1. Customer Success Manager
    May 2026 - Present
    Wren Mobility · 6 mo · Full-time · London, UK
    • Onboarded 66 enterprise customers.
    • Cut churn on the accounts book from 9% to 6%.
  2. Customer Success Manager
    Oct 2024 - May 2026
    Intercom · 1 yr 7 mo · Full-time · London, UK
    • Onboarded 193 enterprise customers.

References

No references yet.

Education

  1. University of Cambridge
    BA, Business Administration
    2020 - 2023

Details

Compensation expectations
What they are targeting for their next role.
Visible to connections
Direct contact details
Direct email and a scheduling link.
Visible to connections

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