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Overview
I've spent 8 years on marketplace operations - first at Meta, now at Konfío. Launched operations in 26 cities. Brought support first-response time from 13 hours to under 2. Most at home with unit economics and supply growth.
Good reasons to reach out
- Working sessions on city launches
- Thoughtful intros to people in my field
- Questions about marketplace operations
Please don't message about
- Crypto token projects
- Unpaid work or spec projects
Checks messages twice a week
Skills
supply growthcity launchesunit economics
Experience
- Program ManagerSep 2023 - PresentKonfío · 3 yr 2 mo · Full-time · São Paulo, Brazil
- Brought support first-response time from 30 hours to under 1.
- Ran the marketplace ops program across 23 teams to launch on schedule.
- Rebuilt the planning process the company still runs every quarter.
- Operations AssociateSep 2019 - Jul 2023dLocal · 3 yr 10 mo · Full-time · São Paulo, Brazil
- Built the privacy programme for launches in 14 countries.
- Negotiated 577 commercial agreements a year.
- Operations AssociateOct 2018 - Sep 2019Meta · 11 mo · Full-time · São Paulo, Brazil
- Secured 2 payments licences.
References
No references yet.
Education
- IESEMBA, Business Administration2020 - 2022
- Universidad de ChileIngeniería, Industrial Engineering2013 - 2017
Details
Compensation expectations
What they are targeting for their next role.
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Direct contact details
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