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Ayana Shanice Warren

Senior Customer Success Manager at UnitedHealth Group | ex-Pinterest

Chicago, ILUnitedHealth GroupWharton

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Open to

Co-foundercloses in 3 months

Need a ML-focused co-founder: cash-flow forecasting in India and SEA

I bring 7 years of enterprise onboarding (currently UnitedHealth Group). Ideally you've built ML systems in production. Full-time from day one.

Chicago, ILapisimplementationgainsight

Open to workcloses in 5 months

Lead Customer Success Manager roles in e-commerce - Chicago or remote

7 years in enterprise onboarding. Strongest at implementation and project management. Available from next month.

Chicago, ILapisimplementationgainsight

About

I've spent 7 years on enterprise onboarding - first at Qualcomm, now at UnitedHealth Group. Onboarded 178 enterprise customers. Kept net revenue retention above 114% on a $27 million book. I write short fiction no one reads.

Skills

implementationAPIsproject managementGainsight

Experience

UN
Senior Customer Success Manager
UnitedHealth Group
Feb 2025 - Present · 1 yr 8 mo · Chicago, IL
PI
Solutions Engineer
Pinterest
Feb 2022 - Feb 2025 · 3 yr · Chicago, IL
UN
Customer Success Manager
UnitedHealth Group
Aug 2020 - Feb 2022 · 1 yr 6 mo · Chicago, IL
QU
Customer Success Manager
Qualcomm
Oct 2019 - Aug 2020 · 10 mo · Chicago, IL

Education

Wharton
MBA, Business Administration
2021 - 2023
UC San Diego
BS, Communications
2014 - 2018

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