Tanushree Dipanwita Banerjee

S

Customer Success Manager at Everline Group | ex-Qualcomm

Everline Group
Mumbai, India · IST (UTC+5:30)
5+ years experience
NIT Trichy
English, Hindi, Marathi
Open to work
Messaging unavailable

Overview

Based in Mumbai. I work on account management at Everline Group. Kept net revenue retention above 111% on a $37 million book. Most at home with renewals and churn reduction. Chess on lunch breaks.

Good reasons to reach out
  • Roles in account management
  • Thoughtful intros to people in my field
Please don't message about
  • Crypto token projects
  • Generic networking requests
Skills
renewalschurn reductionaccount managementexpansionQBRs
Open to workLooking for a role
closes in 3 months

Open to Customer Success Manager roles at pre-seed insurance companies

Target roles
Customer Success Manager
Level
Senior
Industries
B2B SaaS, E-commerce
Work mode
On-site
Available
Immediately
Work authorization
Indian citizen, open to relocating
What I'm looking for
A team that ships weekly and owns accounts end to end.
Not interested in
Night shifts

5 years in account management. Strongest at expansion and churn reduction. Open to the right conversation.

Mumbai, Indiaaccount managementqbrschurn reduction
Open

Experience

  1. Customer Success Manager
    Aug 2024 - Present
    Everline Group · 2 yr 2 mo · Full-time · Mumbai, India
    • Onboarded 45 enterprise customers.
    • Cut churn on the accounts book from 13% to 7%.
  2. Customer Success Manager
    Jan 2022 - Apr 2024
    Qualcomm · 2 yr 3 mo · Full-time · Mumbai, India
    • Onboarded 119 enterprise customers.
    • Cut churn on the accounts book from 17% to 7%.

References

No references yet.

Education

  1. NIT Trichy
    B.Tech, Economics
    2016 - 2020

Details

Compensation expectations
What they are targeting for their next role.
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