Blake Jackson

S

Director of Operations, Oak Labs - process design · OKRs · SQL

Oak Labs
San Francisco, CA · PT (UTC-8)
12+ years experience
Booth School of Business
English
Open to work
Messaging unavailable

Overview

Director of Operations at Oak Labs, focused on business operations. Rebuilt the planning process the company still runs every quarter. Before that: Airbnb and Target. Open-source contributor on weekends.

Good reasons to reach out
  • Roles in business operations
  • Working sessions on business operations
  • Thoughtful intros to people in my field
Please don't message about
  • Courses and coaching offers
  • Agency or outsourcing pitches

Best reached early in the week

Skills
process designbusiness operationsOKRsSQL
Open to workLooking for a role
closes in 3 months

Next role: Director of Operations in biotech, San Francisco or hybrid

Target roles
Director of Operations
Level
Mid
Industries
Developer tools, E-commerce
Work mode
Hybrid
Available
90 days notice
Work authorization
Authorized to work in the CA
What I'm looking for
Early-stage company (Series B) where business operations is core to the product.
Not interested in
Crypto

15 years in business operations. Strongest at OKRs and SQL. Available immediately.

San Francisco, CAprocess designbusiness operationssql
Open

Experience

  1. Director of Operations
    Dec 2024 - Present
    Oak Labs · 1 yr 10 mo · Full-time · San Francisco, CA
    • Brought support first-response time from 11 hours to under 1.
    • Ran the bizops program across 23 teams to launch on schedule.
    • Launched operations in 8 cities.
  2. Operations Manager
    Jul 2022 - Dec 2024
    Airbnb · 2 yr 5 mo · Full-time · San Francisco, CA
    • Rebuilt the planning process the company still runs every quarter.
  3. Operations Associate
    Feb 2019 - Apr 2022
    Target · 3 yr 2 mo · Full-time · San Francisco, CA
    • Built the privacy programme for launches in 23 countries.
  4. Program Manager
    May 2016 - Feb 2019
    Pfizer · 2 yr 9 mo · Full-time · San Francisco, CA
    • Launched operations in 23 cities.
  5. Program Manager
    Jun 2014 - May 2016
    Deloitte · 1 yr 11 mo · Full-time · San Francisco, CA
    • Brought support first-response time from 16 hours to under 2.
    • Launched operations in 16 cities.

References

No references yet.

Education

  1. Booth School of Business
    MBA, Business Administration
    2011 - 2013
  2. Duke University
    BS, Business Administration
    2007 - 2011

Details

Compensation expectations
What they are targeting for their next role.
Visible to connections
Direct contact details
Direct email and a scheduling link.
Visible to connections

Trusted Partners

Sponsored