Chloe Alice Jones

S

UX Researcher at Redfern Consulting · User research · synthesis, interviews

Redfern Consulting
Sydney, Australia · AEST (UTC+10)
5+ years experience
University of Indonesia
English
Open to work
Messaging unavailable

Overview

Based in Sydney. I work on user research at Redfern Consulting. Ran 33 usability sessions and turned them into a research repository. Brought the research flows to WCAG 2.2 AA. Previously at Lazada. Most at home with user research and synthesis. Marathoner (9 so far).

Good reasons to reach out
  • Roles in user research
  • Working sessions on interviews
  • Second opinions on user research decisions
  • Speaking or podcast invitations
Please don't message about
  • Unpaid work or spec projects
  • Unpaid design tests
  • SEO and link-building offers

Replies between meetings, usually same day

Skills
usability testinginterviewsuser researchsynthesis
Open to workLooking for a role
closes in 3 months

Next role: UX Researcher in gaming, Sydney or hybrid

Target roles
UX Researcher
Level
Mid
Industries
AI infrastructure, Fintech
Work mode
Remote
Available
30 days notice
Work authorization
Authorized to work in Australia
What I'm looking for
A team that ships weekly and owns research end to end.
Not interested in
Night shifts

5 years in user research. Strongest at interviews and synthesis. Available immediately.

Sydney, Australiainterviewsusability testinguser research
Open

Experience

  1. UX Researcher
    Aug 2023 - Present
    Redfern Consulting · 3 yr 2 mo · Full-time · Sydney, Australia
    • Built a component library 88 engineers ship with every day.
    • Cut support tickets about research by 25% with clearer copy and states.
    • Brought the research flows to WCAG 2.2 AA.
  2. Product Designer
    Oct 2021 - Aug 2023
    Lazada · 1 yr 10 mo · Full-time · Sydney, Australia
    • Shipped the research redesign that lifted task completion 28%.
    • Brought the research flows to WCAG 2.2 AA.

References

No references yet.

Education

  1. University of Indonesia
    BSc, Architecture
    2016 - 2020

Details

Compensation expectations
What they are targeting for their next role.
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