Dana Lara AlMansouri

Overview

Currently at Société Générale, where I lead business operations with a team of 47. Rebuilt the planning process the company still runs every quarter. Ran the bizops program across 14 teams to launch on schedule. Before that: BNP Paribas and Personio. Former debater; now I argue with spreadsheets.

Travels often; replies within 48 hours

Experience

1. Director of Operations

   Jan 2023 - Present
   Société Générale · 3 yr 9 mo · Full-time · Milan, Italy
   • Brought support first-response time from 24 hours to under 2.
   • Ran the bizops program across 16 teams to launch on schedule.
   • Cut cost per order by 36% with routing and staffing changes.
2. Operations Associate

   Nov 2021 - Jan 2023
   BNP Paribas · 1 yr 2 mo · Full-time · Milan, Italy
   • Built the privacy programme for launches in 27 countries.
3. Operations Associate

   Jun 2018 - Nov 2021
   Personio · 3 yr 5 mo · Full-time · Milan, Italy
   • Built the privacy programme for launches in 18 countries.
   • Negotiated 237 commercial agreements a year.
4. Program Manager

   Feb 2017 - Jun 2018
   McKinsey & Company · 1 yr 4 mo · Full-time · Milan, Italy
   • Cut cost per order by 31% with routing and staffing changes.
5. Senior Program Manager

   May 2013 - Feb 2017
   Meta · 3 yr 9 mo · Full-time · Milan, Italy
   • Launched operations in 5 cities.
   • Brought support first-response time from 22 hours to under 1.

No references yet.

Education

1. University of Amsterdam

   BSc, Economics
   2002 - 2005