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Overview
Product Designer at Booking.com, focused on B2B dashboards. Brought the enterprise flows to WCAG 2.2 AA. Ran 121 usability sessions and turned them into a research repository.
Good reasons to reach out
- Working sessions on information architecture
Please don't message about
- Logo contests
- Agency or outsourcing pitches
- Generic networking requests
Travels often; replies within 48 hours
Skills
journey mappingdata visualisationFigmainformation architecture
Experience
- Product DesignerOct 2025 - PresentBooking.com · 1 yr 1 mo · Full-time · London, UK
- Cut support tickets about enterprise by 29% with clearer copy and states.
- Shipped the enterprise redesign that lifted task completion 19%.
Projects
Conference talk: lessons from enterprise
2025What went wrong and what worked while scaling B2B dashboards.
Write-up: B2B dashboards in practice
2022A long-form guide to B2B dashboards for people starting out.
References
No references yet.
Education
- Durham UniversityBA, Industrial Design2022 - 2025
Details
Compensation expectations
What they are targeting for their next role.
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Direct contact details
Direct email and a scheduling link.
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