Emilia Nieminen
SOperations Associate at Klarna · Customer operations · customer support, automation
- Klarna
- Copenhagen, Denmark · CET (UTC+1)
- 1+ years experience
- Bocconi University
- English, Danish
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Overview
I've spent 1 years on customer operations, now at Klarna. Ran the support program across 7 teams to launch on schedule. I read too many books about cities.
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- Thoughtful intros to people in my field
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- Unpaid work or spec projects
- Generic networking requests
- Crypto token projects
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Skills
Zendeskautomationqualitycustomer support
Experience
- Operations AssociateOct 2025 - PresentKlarna · 1 yr · Full-time · Copenhagen, Denmark
- Secured 2 payments licences.
- Built the privacy programme for launches in 6 countries.
References
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Education
- Bocconi UniversityBSc, Economics2021 - 2024
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